Last updated: May 21, 2026

Privacy Policy

Gongango Private Limited (“Gongango”, “we”, “our”, or “us”) operates the website gongango.com (the “Service”). This Privacy Policy explains how we collect, use, and protect your information when you use our Service.

By using gongango.com, you agree to the terms of this Privacy Policy.

1. Information We Collect

Information You Provide

Account information: When you create an account, we collect your name, email address, and (if you choose social login) your profile information from providers like Google.
Payment information:When you make a purchase, our payment processor Razorpay collects your payment details. We never store your full card number or banking credentials on our servers. Razorpay's Privacy Policy is available at razorpay.com.
Communications: When you contact us, we keep a record of your messages and our replies.

Information We Collect Automatically

Usage data: Page views, time on page, click behavior, referring website, and similar analytics — collected via Vercel Analytics.
Device information: Browser type, device type, operating system, and approximate location (based on IP address — we do not collect precise GPS location).
Cookies and similar technologies: Used to keep you logged in and to remember your preferences. You can disable cookies in your browser settings, though some features may not work properly.

2. How We Use Your Information

We use your information to:

Provide and maintain the Service
Process your purchases and grant access to paid content
Send transactional emails (purchase confirmations, account notifications)
Respond to your questions and support requests
Analyze how the Service is used so we can improve it
Detect, prevent, and respond to fraud or security issues
Comply with our legal obligations under Indian law

3. How We Share Your Information

We do not sell your personal information.

We share your information only with:

Service providers who help us run the business: payment processing (Razorpay), authentication (Clerk), database hosting (Supabase), website hosting (Vercel), content management (Sanity), and analytics (Vercel Analytics). These providers are bound by contractual confidentiality obligations.
Legal authorities if required by law, court order, or to protect our rights, users, or the public.
Business transfers: If Gongango is acquired or merged, your information may be transferred as part of that transaction. We will notify you before this happens.

4. Data Retention

We keep your account information for as long as you have an account with us. Purchase records are retained for at least seven years as required by Indian tax law. You may request account deletion at any time by emailing support@gongango.com. Note that requesting deletion will end your access to any paid content, and no refund will be issued for unused content.

5. Your Rights

Under Indian law and applicable data protection regulations, you have the right to:

Access the personal information we hold about you
Correct inaccurate information
Request deletion of your information (subject to legal retention requirements)
Withdraw consent for non-essential processing
Lodge a complaint with the relevant data protection authority

To exercise any of these rights, email us at support@gongango.com. We will respond within 30 days.

6. Children's Privacy

Our Service is not intended for users under the age of 18. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

7. Data Security

We take reasonable steps to protect your information, including encryption in transit (HTTPS), secure password handling via Clerk, and limited access controls. However, no internet service is 100% secure, and we cannot guarantee absolute security.

8. International Data Transfers

Our service providers may store and process data outside India (typically in Singapore, the United States, or the European Union). By using gongango.com, you consent to this transfer. We ensure these providers maintain data protection standards comparable to those required under Indian law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be notified via email or a prominent notice on the website. Continued use of gongango.com after changes means you accept the updated Policy.